Terms of service

Effective Date: July 2026

Welcome to Roop Avatar. By accessing or using our website (www.roopavatar.in), you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

Roop Avatar offers Ayurvedic hair care products and related wellness products. We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Orders

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or product unavailability.

  • Once an order has been shipped, it cannot be cancelled.

4. Pricing

  • All prices are listed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Applicable taxes will be included as required by law.

5. Payments

We accept secure payments through trusted payment gateways. Cash on Delivery (COD) may be available for selected locations.

Orders will be processed only after successful payment confirmation or COD verification, where applicable.

6. Shipping

Shipping timelines may vary depending on your location.

Estimated delivery times are provided for reference only and are not guaranteed. Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

7. Return & Refund

Returns and refunds are governed by our Return & Refund Policy.

Customers must review our Return & Refund Policy before requesting a return or refund.

8. Product Information

Our products are made using Ayurvedic ingredients.

Results may vary from person to person depending on individual hair type, scalp condition, and usage. The information provided on this website is for general informational purposes only and should not be considered medical advice.

If you have any medical concerns or allergies, please consult a qualified healthcare professional before using our products.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, videos, icons, and designs, is the property of Roop Avatar and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content without prior written permission.

10. User Responsibilities

By using this website, you agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to interfere with the website's security or functionality.

  • Submit false or misleading information.

  • Upload malicious software or harmful content.

11. Limitation of Liability

Roop Avatar shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, to the maximum extent permitted by law.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice.

Changes become effective immediately upon being published on this website.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jamui, Bihar, India.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Roop Avatar
Website: www.roopavatar.in
Email: support@roopavatar.in
Phone: +91 9288244142
Address: Roop Avatar, Mahisouri Jamui, Mahisouri Main Road, 811307, Jamui, Bihar, India